Create A Ticket

Your email:
@sd20.bc.ca

Computer Name: (How to locate this: Mac | Windows )

Location:

Subject: (A brief summary of the problem)

Details:


Using OneDrive and GSuite

All staff are encouraged to sign up for a GSuite for Education account and use Microsoft OneDrive. GSuite can store all your bookmarks, history, and web site passwords securely so that you can access them from anywhere. OneDrive can make all your documents available from school, home, or anywhere, on any device.

Read more …

Get Support

The helpdesk is available from 8:00am to 3:30pm on school days.

Please call extension 222 from your Shoretel phone to speak with a technician.

You can create a ticket by clicking the link above, or by sending an email to: support@sd20.bc.ca (only messages from your SD20 email address will be accepted)

Please remember to include the name of the machine you need help with, the school, and any other contact info like extension or best time to contact.